ActiveHub is the leading provider of pre- and post-commercialization support services to the biopharmaceutical, device, diagnostic and vaccine manufacturing communities. Our mission is to provide superior solutions that assure successful product commercialization, minimizing time to peak sales performance

Incredible Service Portal

ActiveHub offers web-based tools to support critical business processes and information needs. We are a leading provider of real-time information and automated solutions to support reimbursement, patient therapy initiation and ongoing therapy management services for specialty pharmaceuticals.

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We continue to develop modular and customized tools that enable clients to respond to market dynamics with best service in the industry, at turnaround times that shatter the norm.

Real Time Analytics


Actionable and readable reporting, in real time!

Real Time Analytics

Fully Customizable


Our offerings are fully customizable to your specifications.

Fully Customizable

Support Specialists


Do the heavy lifting

Support Specialists

Network Navigators


Connect your users to the industry

Network Navigators

Developers


Ensure you’re always on the cutting edge

Developers

Account Managers


Make your team as successful as your hub

Account Managers

Provider Suite:

  • Online enrollment of patients for reimbursement and patient services
  • Alerts and reminders, such as prior authorizations renewals
  • Online benefit verification summaries
  • Real time patient status reporting
  • Patient history profiles, including document attachment features
  • Secure messaging between providers and program counselors
  • Technology-related physician practice research and benchmarking
  • Electronic prescribing solutions

Pharma Support Suite:

  • Web-based reporting portals
  • Email alerts
  • Advanced analytics
  • Data feeds

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Clinical Trials

Now you can experience even greater brand success with patient education, case management and adherence services—the newest offerings from ActiveHub. Our registered nurses are certified in your disease states, providing personalized and scalable support services that enhance speed-to-therapy, promote increased adherence, and deliver actionable data.

Getting patients on therapy quickly is essential. As leaders in patient-access solutions, development and management, ActiveHub provides everything from patient-needs assessment and advocacy solutions to reimbursement support and targeted product assistance services.

Higher adherence rates lead to greater brand success. ActiveHub gets you there, with highly skilled professionals who provide education and tips on side effect management that go beyond reminder calls. Their hands-on experience in your products’ specific disease state allows them to better assess risks that may hinder patients’ consistent taking of medication as prescribed or lead to dropping off therapy altogether. With our education and support services, patients have a greater chance of properly completing their full course of therapy.

Our dedication to breaking down barriers that surface throughout therapy, combined with expert, personalized attention from caring nurses, can have noticeable effects on your adherence optimization rates. Patient education, case management and adherence services are integral to getting patients on therapy and keeping them there. With years of proven success, ActiveHub can help take your brand to the next level.

Reimbursement Support

ActiveHub’s unique case management approach maximizes customer service and ensures that the needs of individual patients and providers are met. We combine strong core transactional services (e.g., inquiries, patient correspondence and fulfillment) with the ability to provide individualized, complex reimbursement counseling for every patient and provider.
By taking a consultative approach to our services, each reimbursement support program is customized to our clients’ needs but could involve the following core components:

  • Benefit verifications
  • Prior authorization assistance
  • Billing and coding support
  • Monitoring of payer policy and verification
  • Appeals management

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Prescription Assistance

The ActiveHub team’s dedication to ensuring patient access includes assistance for the underinsured. Due to today’s increasingly complex healthcare environment and the challenges presented by the current economic landscape, the number of insured patients unable to afford the cost of their needed therapies is increasing dramatically. In response to this need, ActiveHub provides a variety of co-pay assistance models to meet the unique needs of patients and our manufacturing partners to help offset costs and ensure treatment accessibility while maximizing ongoing adherence.

These programs range from single product support to support for an entire product portfolio and utilize multiple mechanisms for providing assistance. ActiveHub’s co-pay assistance portfolio includes a unique model that allows co-pay support seamlessly for products covered under both the medical and pharmacy benefit. ActiveHub welcomes the opportunity to discuss the specific needs of your patient population and to determine the co-pay assistance model that works best given your product characteristics.